FAQ’s

Glengate Hotel FAQ’s

Is Glengate Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

Where is Glengate Hotel & Suites located?

Situated in the entertainment district, this hotel is within 2 mi (3 km) of Skylon Tower, Rainbow Bridge and Niagara Falls State Park. Horseshoe Falls and Aquarium of Niagara are also within 3 mi (5 km).

is there parking?

YES, there is a parking and free for hotel customers.

I booked and should have checked first..is there a fridge and microwave?

every room has a fridge. there is one microwave in the lobby for everyone.

Hi Is it buffet breakfast?

YES, It is buffet breakfast.

Can I book a room if I’m 18 ?

YES, you have to have a valid driver licence and a valid credit card.

do you take cash for deposit will i get the deposit back in cash at time of check out?

YES, if you pay cash, you will get back cash.

Is there a fitness center?

Unfortunately, we do not. Sorry for any inconveniences.

hello Do You accept late check in?

Hello, yes we do accept late check in.

Does TV have HDMI outlet? (TV/VIDEO)?

yes we have.

Does the rooms have microwaves and mini fridges?

every room has a fridge, there is a microwave in the lobby for everyone.

do we have to pay for parking?

free parking.

can i reserve a room on ground floor ?

yes, you can.

Are there tea and coffee facilities provided in all rooms?

Coffee is Provided

Can I cancel my reservation for free at Glengate Hotel & Suites and receive a full refund?

Yes, Glengate Hotel & Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Glengate Hotel & Suites cancellation policy on our site for more details about any exclusions or requirements.